WaleedSaeed
Assistant manager
Profile summary
Looking for an exciting and dynamic role where I can utilize my skillsand experience to drive tangible results
Key skills
Professional experience
Coordinate between departments (services, maintenance, supplies) to ensure smooth operations. Monitor daily tasks and ensure compliance with operational plans. Communicate with suppliers and schedule services (cleaning, maintenance, supplies). Prepare operational reports and submit them to management for performance review. Organize staff schedules and monitor attendance. Support management in developing and implementing operational policies.
Coordinate daily mall operations to ensure smooth and efficient workflow. Oversee cleaning, security, maintenance, and facility management services in line with company standards. Supervise vendors and contractors, ensuring compliance with schedules and contract requirements. Prepare and submit regular operational reports to management for performance monitoring. Handle operational issues and coordinate with relevant teams for prompt resolution. Contribute to enhancing the customer shopping experience by ensuring a safe, clean, and comfortable environment.
Assist in managing and operating all restaurant departments on a daily basis (dining area – kitchen – bar). Supervise staff, assign tasks, and ensure adherence to service standards. Monitor food and beverage quality and ensure compliance with health and safety standards. Oversee inventory, ordering, and prepare purchase reports in coordination with suppliers. Train new employees and develop team skills to enhance performance and service quality. Contribute to achieving sales targets and increasing average customer spending. Monitor customer satisfaction and handle complaints professionally and promptly. Organize staff schedules and ensure compliance with shift timings. Enforce food safety policies and supervise overall hygiene standards. Prepare periodic operational and financial reports for senior management
Assist in managing daily restaurant operations and directly supervise the team. Contribute to achieving sales targets and increasing the average check per guest/table. Monitor operational performance and ensure compliance with quality and food safety standards. Prepare periodic sales and operations reports for senior management. Support marketing plans and promotional offers to increase customer traffic. Participate in recruiting, training, and developing new employees Supervise daily operations and ensure fast and high-quality service. Monitor staff compliance with customer service, hygiene, and food safety standards. Train and guide new staff on Standard Operating Procedures (SOPs). Manage inventory and daily orders, ensuring continuous availability of supplies. Handle customer complaints and resolve issues promptly to ensure satisfaction. Oversee staff schedules and ensure punctuality and discipline. Contribute to achieving sales targets and improving team efficiency. Prepare and submit daily operational reports to management.